Payment is due and payable in cash or check on the first day of services.

A surcharge of $30 applies for returned checks.

A $20 surcharge applies on the following holidays: New Years Day, Easter Sunday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day (if pet care is requested for New Year's Eve and New Years day or Christmas Eve and Christmas day, a $30 surcharge will apply)

A lock box is suggested for key security.

All dogs should be current on vaccinations.

Early Returns/Late Returns :
It is not unusual for trip plans to change last minute. If 24-hour notice is given, we will credit your account for one cancelled visit due to your early return. If we arrive for a scheduled visit that is unnecessary or are not given 24-hour notice that the client has arrived early, the remaining visit(s) will be charged in full.

If you are delayed in returning home as scheduled, please notify us ASAP - we will make every effort to extend your services as needed.